RIM apologizes for outage with free premium apps
Posted on Tue, 18 Oct 2011 08:48:49 by Administrator
Research In Motion is offering BlackBerry customers free premium apps as an apology for last week's outage. The company plans on giving away 12 premium apps until December 31. RIM is also offering enterprise customers a free month of support. Is this really enough?
Research In Motion Offers Free Premium Apps to Customers Following Service Interruptions
Waterloo, ON - Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) announced today that a selection of premium apps worth a total value of more than US $100 will be offered free of charge to subscribers as an expression of appreciation for their patience during the recent service disruptions. The apps will be made available to customers over the coming weeks on BlackBerry App World and will continue to be available until December 31, 2011.*
"Our global network supports the communications needs of more than 70 million customers," said RIM Co-CEO Mike Lazaridis. "We truly appreciate and value our relationship with our customers. We've worked hard to earn their trust over the past 12 years, and we're committed to providing the high standard of reliability they expect, today and in the future."
The complete selection of premium apps will become available to download at BlackBerry App World over a period of four weeks beginning Wednesday, October 19th. The selections over this period will include the following (with more to come):
SIMS 3 - Electronic Arts
Bejeweled - Electronic Arts
N.O.V.A. - Gameloft
Texas Hold'em Poker 2 - Gameloft
Bubble Bash 2 - Gameloft
Photo Editor Ultimate - Ice Cold Apps
DriveSafe.ly Pro - iSpeech.org
iSpeech Translator Pro - iSpeech.org
Drive Safe.ly Enterprise - iSpeech.org
Nobex Radio Premium - Nobex
Shazam Encore - Shazam
Vlingo Plus: Virtual Assistant - Vlingo
RIM's enterprise customers will also be offered one month of free Technical Support. Current customers will be offered a complimentary one month extension of their existing Technical Support contract, and customers who do not currently have a Technical Support contract will be offered a one month trial of RIM's BlackBerry Technical Support Services - Enhanced Support, free of charge. Additional details about the program and information about how to register will be available at www.blackberry.com/enterpriseoffer.
"We are grateful to our loyal BlackBerry customers for their patience," added Lazaridis. "We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again."
Info courteous of blackberryblast.com
Posted on Fri, 04 Mar 2011 01:35:30 by Administrator
BlackBerry Enterprise Server Express (BESx) connectivity, provides for wireless 'push' email on your BlackBerry smartphone. BESx, gives you two-way, wireless synchronization of your email, contacts, calendar and tasks between your BlackBerry smartphone and our Hosted Exchange service, without any additional purchase of software or hardware.
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The key features of BESx are;
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Microsoft discontinues WebDAV in Exchange 2010
Posted on Sun, 14 Nov 2010 22:29:19 by Admin
Microsoft has discontinued WebDAV as of Exchange 2010, leaving Entourage clients forced to connect to Exchange 2010 using legacy protocols. This means that users of Entourage 2008 and older versions will only be able to connect to Exchange 2010 via POP or IMAP.
There is hope for users of Entourage 2008, an update to 12.2.7 and the install of Web Services Edition will give the ability to connect to Exchange 2010 using the new Web Services.
With the release of Entourage 2011 the client uses Exchange Web Services (EWS) for connecting to Exchange. As a result, this version also supports many more features than the previous, WebDAV-based versions. Tasks, notes and categories can now be synchronised with Exchange, and the new Entourage fully supports 'AutoDiscover' whereas Entourage 2008 SP1 had limited support for this function.
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